Telephone Scammers
Posing as MLGW Representatives
We have received reports of a scam involving a phone number and
voice mail message from someone fraudulently claiming to represent MLGW.
Customers are receiving calls from (901) 310-9749 about
their utility bill. The customer is placed on hold and the call drops. If the
customer calls 310-9749, they’ll hear a voice mail that falsely claims to be an
MLGW office and directs the caller to leave information that will result in a
return call from the scammer. If a customer tries to trace back the call using
*69, the number displayed on the phone is (901) 544-6549, the actual number for
MLGW Customer Care, though the calls are not actually originating from MLGW.
Police have been notified about this scam.
While MLGW mails cut-off notices to customers and uses
auto-dialers alerting them that a payment needs to be made by a certain date to
avoid cut-off, MLGW service representatives do not personally call a
customer to request a payment. Customers who believe they have been targeted or victimized with this or any other
scam should immediately contact the Memphis Police Department at 901-545-2677.
1 comment:
Contact your Congressman for more powerful legislation, investigation, and prosecution of these spoofer/scammers.
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