Tuesday, May 31, 2022

MLGW brings in crisis expert for training session

Ice storms. Tornadoes. A gas leak in California. A Florida water treatment facility that’s hacked into. Are you and your team ready for the next crisis? What about your contractors and vendors?

Those were just a few of the scenarios and questions that crisis management expert Howard Wu posed during his work session, “When a Cross-Industry Crisis Strikes.”  

MLGW Vice President of Community and External Affairs Gale Jones Carson hosted the event, which was attended by about 30 people from MLGW, the Shelby County Emergency Management and Homeland Security office and Collierville and Germantown Fire Departments.

Wu led a table-top discussion which allowed participants to discuss what measures could be made locally to stay on top of a major event. He stressed that pre-planning is crucial before any crisis strikes. After a crisis has passed, he added that everyone needs to do an after action check on what can be improved on with 30-, 60- and 90-day follow ups.

Wu has worked in crisis management with Planned Parenthood and first responding agencies in New York, Los Angeles, Boston, Philadelphia and the District of Columbia. He holds a Master of Science degree in Threat and Response Management from the University of Chicago.

The session was held on May 20 at the Shelby County Emergency Management and Homeland Security office.

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