Wednesday, May 11, 2022

May Heat Wave Conservation Tips



 May typically brings mild temperatures, helping customers avoid air conditioning especially in the early part of the month. May 2022 is different, with daily highs in the 90s setting new records this week!  

How you react to these temperatures will have an impact on your electricity use and your upcoming MLGW bill. 

Use less and pay less. 

  • Ceiling fans and portable fans cost far less to operate than your air conditioner.  
  • Fans make you feel cooler by creating a breeze which speeds evaporation from your skin, but they don’t physically change the temperature so remember to turn off fans if you are leaving the room for more than a few minutes.
  • Windows allow sunlight to enter your home, so use window coverings on the east side of home in the morning and west side in the afternoon to reduce the amount of heat that enters.
  • Gaps around windows and doors allow hot air to invade your home, causing discomfort and higher utility bills.  First, lower storm windows and make sure your prime windows are lowered and locked (which creates a tighter seal).   If you feel a breeze around closed windows, look for gaps and seal with caulk or weatherstripping as needed.  Second, check the seal around your exterior doors.  It’s simple--close exterior doors tightly while it’s still daylight and look closely around all four edges.  If you can see sunlight between the door and the frame, you need to repair/replace the weatherstripping (top and sides) or/and install a new threshold or door sweep (bottom).  Third, resist to urge to use your storm/security door as a window by leaving the exterior door open.
  • Air conditioner filters capture particles to keep your system working well.  Dirty filters not only cause the system to work harder, but also can wear out the system sooner.  Check your AC filter now.  Replace dirty disposable filters with high quality pleated media filters; if your AC has a reusable aluminum screen-type filter, wash and dry it thoroughly before reinstalling.  If you don’t do this regularly, set a reminder to check/change the filter each time you receive your MLGW bill.   If your home has multiple air conditioners, follow this advice for each system.
  • Vacuum the return registers for your home’s central air conditioner, as dust and debris impact system operation.  These registers, which are often located low on interior walls, pull room air back into the system through the return ducts so make sure they are not fully blocked by furniture or other items. 

Use more and pay more. 

  • Turning on your air conditioner always costs more than using fans and natural breezes for cooling.  However, you can select energy-saving settings on your home’s thermostat to minimize electricity use. 
  • MLGW recommends 78 degrees when you are home and higher if you will be away for more than a few hours.  While home, use ceiling fans and portable fans rather than lowering the thermostat. 
  • If 78 degrees and fans doesn’t meet your comfort needs, try lowering your thermostat setting one degree per day to find the best balance between comfort and cost.  Each degree below 78 adds 6% to your cooling cost, so a 72-degree setting will cost you 36% more! 
  • MLGW recommends getting your central air conditioning system professionally serviced each year.  A professional will check coolant levels and can identify any issues that may need immediate repairs to keep your system running reliably once the real heat of Summer begins. 
  • Install a programmable thermostat or smart thermostat to have better control over your AC operations—and likely save money on cooling costs.  A programmable thermostat enables you to schedule the times and temperatures at which your AC will operate.  (Follow the manufacturer’s instructions to program and keep 78 degrees in mind as an energy-efficient and cost-effective setting.)  A smart thermostat does the same but also has a mobile app or website that allows you to change settings remotely, which is great if your plans change so you don’t pay to cool an empty home.   Hire a professional if this project is beyond your DIY skills.

Track your home’s electricity use.

  • Remember that you can view your home’s electricity use in 30-minute periods through smart meter data available in My Account.  Login at, click Explore Usage and then click My Meter Data.  You’ll see a graph showing the last several days of daily usage.  Click the Electricity heading to expand the graph’s timeframe, then click on any individual daily bar in the graph to open that specific day’s details.  Use the navigation buttons to select a different day.
  • The X axis is labeled based on the start of the 30-minute interval and the Y axis labels scale automatically so they may vary from day-to-day. 
  • Information is updated overnight.
  • Similar consumption interval data is available for gas and water usage, which are presented in 60-minute periods. 

Thursday, May 5, 2022


MLGW volunteers Derek Mitchell, Water Plant Maintenance Supply Ops, and Nathalie Quiroz, Water Meter Shop, showed Arlington students the science and engineering behind MLGW's utility service at Arlington Middle School's STEAM day on Thursday, April 28. 

Wednesday, May 4, 2022

MLGW Employees raise over $12k for the American Heart Association


MLGW participated in the American Heart Association’s 2022 Mid-South Heart Walk & Red Dress Dash on Saturday, April 23, at the FedEx Forum. President and CEO, Jarl “J.T.” Young, was the Walk Chair for 2022, and the Division was second in donations with a current total of 12,808.48. (Fundraising is ongoing at this time.)

The Top 5 Walkers group was led by Mitch Graves, Chair of the MLGW Board of Commissioners, with a total of $19,563.80 raised. A robust group of MLGW walkers participated in the fundraising event.

901 Connect


Radio Ambiente invited MLGW to participate in the 901 Connect event on May 1. It's an opportunity for the local Hispanic community to meet, ask questions, and learn about the missions and services offered by local non-profits and government agencies. 

MLGW had a table and distributed important information about the utility’s services, conservation advice, and safety tips, all in Spanish. There were more than 20 different organizations represented, including the recruiting areas of the Memphis Police Department and the Memphis Fire Department. 

Radio Ambiente and the Amigos Foundation hosted the event at their Sal√≥n Monarca location. Multiple bilingual representatives and interpreters were available at the event.  

Monday, April 18, 2022

Two new members join the Board of Commissioners

MLGW welcomed two new commissioners at the April 8 Board meeting. Cheryl Pesce and Carl Person, along with Mitch Graves, Leon Dickson, and Michael Pohlman, were sworn in prior to the meeting by Mayor Strickland. Pesce and Person replace former commissioners Wishnia and McCullough. They both bring a wealth of knowledge and experience to the table.

Cheryl Pesce was born and raised in rural southwest Arkansas. She’s a 1981 graduate of Henderson State University (Arkadelphia, AR) where she earned a degree in Special Education. From 1981 to 1985, Cheryl worked on her Master's in Education as she taught third and fourth grade within the Aldine School District in Houston, Texas.

For the next eight years, Cheryl was a pharmaceutical sales representative with Hoffman La-Roche Labs and Baxter International, two of the largest international pharmaceutical and medical equipment companies in the industry.

Cheryl also wanted to pursue another passion and thus started her own jewelry design business that quickly grew and evolved into the Cheryl Pesce Lifestyle Brand, that features not only custom handmade jewelry, but also fine home goods, furniture, decor, books, clothing, and children's items.

Carl Person has over 35 years of leadership experience with FedEx and UPS. He is the Founder and CEO of Customized Solutions Company; a boutique consulting firm specializing in commercial development partnerships, marketing, business analysis, IT solutions and process improvement. His firm has public and private clients that include national teaming partnerships with Konica Minolta, NovaTech, Accela, Civic Plus Inc., Panorama Government Solutions and other corporations that span across multiple industries including retail, banking and government. Carl has a key role in "The Walk" and the Tom Lee Park development projects in downtown Memphis overseeing diversity inclusion and participation.

Carl is board president of The Memphis Brooks Museum of Art. He is a board member for Metropolitan Inter-faith Association (MIFA); and current board member of the Center City Development Corporation. Carl is past chairman of The Downtown Memphis Commission board of directors, former State of Tennessee Department of Education CTE advisory board member and former Civil Service Review board chair for Shelby County Government.

Tuesday, April 5, 2022

MLGW launches Outage Improvement Advisory Team Meetings (OIAT)


The first of several Outage Improvement Advisory Team Meetings (OIAT) was held on March 17 at the Benjamin L. Hooks Central Library. Yesterday was the second meeting. Over the next few months, the OIAT will examine power outages and ways to improve the MLGW power restoration process. The 52-member team consists of community stakeholders from MLGW, the City of Memphis, Shelby County government, neighborhood associations, non-profits, and surrounding municipalities representing MLGW’s 439,000 customers.
The first session was an overview and understanding of the Electric Distribution System. The second meeting is scheduled for April 14 from 9 a.m. to noon. These meetings are livestreamed on MLGW’s YouTube channel and are saved to be viewed any time. MLGW customers are invited to engage in the process through questions/feedback at regarding tree trimming, underground lines, response time, overall infrastructure, suggestions for improvement, and more. The site also has a full list of the OIAT members.

President Young remarked, “We will receive input from stakeholders on how we can make improvements to our system and make sure we are sensitive to the needs of our community regarding power restoration. We want to minimize the frequency and duration of outages and are excited to come together and receive stakeholder and customer input.”

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