Thursday, December 28, 2017

Holiday Bill Break Moratorium

MLGW will defer the disconnection of Residential Services on an annual basis between December 15 and January 14.

Rules: 
1) To qualify, Customers must reduce and maintain their past-due balance below the minimum balance threshold of $399.99.

Exceptions:

1) MLGW will proceed with disconnection of Residential Service if it determines there is a potential hazardous condition associated with the service.

2) Customers with unpaid utility tampering or diversion fees or default on special payment plans are ineligible for the Holiday Bill Break Moratorium.

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