Thursday, December 4, 2008

Posers

An Alert Customer Thwarts Another Imposter Posing As An MLGW Employee

For the second time in less than a week, an alert customer thwarted an imposter who posed as an MLGW employee.

The latest incident occurred recently in East Memphis, where a man went to a customer’s home holding a green MLGW cutoff card. He told the customer that he was there to collect money to stop a cutoff. The customer—whose account is in good-standing—grew suspicious and later called MLGW Customer Care Center at (901) 544-MLGW to report the encounter.

MLGW field employees do not ask for or accept money for residential customer accounts. The alert customer did not pay the imposter.

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