Friday, January 13, 2017

MLGW to Perform Fire Flow Tests in Arlington

Public may see pressure variations, discolored water

We will be conducting “fire flow tests” on the water system in Arlington Friday, January 13. The tests are requested by the I.S.O. (Insurance Services Office) for part of its Fire Suppression Ratings, which demonstrate the strength of the water system and its ability to fight fires in the city.
The tests will occur at fire hydrants at various locations in Arlington, starting around 9 a.m.. Each test could last five to 10 minutes.
Residents will see wet streets/areas. Drivers should drive around—not through—the water flows.  Depending on location, there could be water pressure fluctuations, and in some cases, water discoloration.  Any customer who does experience water discoloration, should flush their pipes by opening the faucet farthest from their water meter until the water becomes clear.

If not completed Friday, some testing could also occur Tuesday, January 17.

Wednesday, January 11, 2017

Contract Number 11826 Food Service

We are seeking the services of a Food Service Vendor to provide breakfast and lunch to MLGW employees, visitors and the public at no cost to MLGW. 

In lieu of rental space and utility charges, the Food Service vendor will donate a percentage of all monthly gross sales to MLGW's Plus-1 program. This percentage will be evaluated on an annual basis.   

Through this Request for Proposal (“RFP”) MLGW extends to your firm an invitation to submit a proposal in accordance with the requirements and conditions set forth in this document.

Note:  All prospective proposers can participate in a Bidder’s Orientation Meeting to review and discuss the RFP Proposal on Friday, January 13, 2017 at 10:00 AM CDT, located in MLGW’S Administration Building Cafeteria, 220 South Main Street.  (A tour of the food service area will be conducted at the above referenced meeting.)

To view bid documents online using MLGW’s online Bid Notification System, please register at

Tuesday, January 10, 2017


About 200 residents were given either a space heater or electric blankets as a part of MLGW's and the Neighborhood Christian Center's Power of Warmth program on Tuesday. The program helps low-income seniors and physically challenged residents in Shelby County.

Cynthia Kirby was grateful for the help and selected a space heater. "This means I won't need to sleep in my mom's room.She's 89. I'm 65. I can put it in my room," Kirby said. "We don't have central heat."

"It's great. My air system isn't working well," said Estelle Wilson who had her granddaughters with her Qui'Lani, 5 and Qui'Layah Pittsman with her.

MLGW's Earlean Morgan helps Estelle Wilson fill out her application for the Power of Warmth.

Jessie Callaway borrowed a space heater from her sister when the heat in her rental home went out. "I haven't had heat for two days. It's cold in there," Callaway said.

With the temperatures warming up for a few days, William Ray
Grandi, 72, of Memphis picked an electric blanket from the Power of Warmth program. "I won't need it if it gets in the 70s, but I can set it up and be ready for the next cold spell," Grandi said.

Friday, January 6, 2017

Temporary Road Closure in Collierville on Jan. 9-12, 2017

A portion of Houston Levee Road at the intersection of West Poplar Avenue will be closed temporarily for traffic for up to four days from 11 p.m. to 7 a.m. from Jan. 9-12. MLGW crews are making gas repairs at the intersection in Collierville.

While MLGW crews are working, traffic will be unable to turn south onto Houston Levee. Motorists can use Shea or Bray Station Roads as alternate routes. Traffic will be allowed on Poplar.

After 7 a.m., regular traffic flow can resume on Houston Levee Road. If repairs are made sooner, MLGW will notify the public and post on social media any schedule change.

Wednesday, January 4, 2017

MLGW Donates Electric Space Heaters and Blankets

100 Space Heaters, 100 Electric Blankets Available to Qualified Applicants

We are teaming up with the Neighborhood Christian Centers to assist qualified low-income seniors and physically challenged residents of Shelby County through the Power of Warmth Program. The MLGW program provides space heaters and electric blankets to eligible MLGW customers.

The Neighborhood Christian Centers will be accepting applications and screening eligible households for heaters or blankets at 785 Jackson Ave. on Tuesday, January 10, 2017 from 9 a.m. to 2 pm.

To qualify for the Power of Warmth Program, applicants must be a resident of Shelby County as well as disabled and/or a low-income senior, age 60 or older.

To apply, applicants will need the following credentials on hand:
  • Tennessee State ID or Drivers License to verify age and address.
  • The most recent pay stub or Social Security Income statement to verify income.
  • If you have a physical disability but do not meet the age requirement, you must bring the proper certification information.

Households are only eligible to receive a heating device once every three years from the MLGW Power of Warmth Program. Customers may contact the Neighborhood Christian Centers’ hotline number at (901) 881-6013 for a pre-recorded message detailing the necessary qualifications and credentials for eligibility.

The mission of Neighborhood Christian Centers, Inc. is to guide those in need toward stability and sustainability through compassionate Christ-centered ministries and empowerment programs.

Friday, December 30, 2016

Scam Alert

It’s the season of giving, but don’t let your guard down against unsolicited phone calls or bogus web sites. After the holidays, don’t be fooled by high pressure tactics from scammers claiming they will cut off your lights or help you pay your utility bill.

When in doubt, call MLGW’s easy-to-remember Customer Care number 544-MLGW (6549) to verify account status or to find out if MLGW is working in your area.

If you believe you have been targeted or victimized, immediately call your local police or sheriff’s department. You can also report scams using the Better Business Bureau's Scam Tracker at
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