Friday, December 9, 2016

MLGW to close east/west lanes on SR-385/Bill Morris Parkway for overhead electrical work Sunday, Dec. 11

MLGW will close all east/west bound travel lanes on SR-385/Bill Morris Parkway, just east of the I-240 Interchange on Sunday, Dec.11, beginning at 6:30 a.m.

These lane closures are needed to perform maintenance on the overhead electric lines crossing the roadway and will occur intermittently and may last up to 30 minutes.

MLGW reading meters Sat., Dec. 10

MLGW meter readers will be visiting some homes to perform readings this Sat., Dec. 10.
Meter readings are generally recorded on weekdays. However, to prevent excessively long billing cycles, scheduling occasionally necessitates weekend readings. Some customers can expect to see meter readers this Saturday. Authorized meter readers will always have badges identifying them as MLGW employees.

MLGW’s Holiday Bill Break begins Dec. 15

In the spirit of comfort and joy throughout the holiday season, MLGW's Holiday Bill Break begins on Dec. 15. The Holiday Bill Break, now in its sixth consecutive year, ensures that no residential customers are cut off from December 15 to January 14 if they have an unpaid balance of $399.99 or less (except in cases of diversion, safety hazards or default on special payment plans).

MLGW's Winter Moratorium for Seniors ( will continue to be in effect as well.

For more information, go to or call 544-6549.

Friday, December 2, 2016

Assistance Recipients Become Program Spokespersons

Latasha Peeples and her grandmother Addie Mitchell once received utility assistance from the Plus-1 program, now they are lending their voices to encourage others to give to the program. Latasha and her grandmother will be featured in a series of public service announcements on television, radio and social media encouraging the community to give to the program.
Latasha was the grand champion of the Lip Sync Plus contest hosted by MLGW and MIFA earlier this year. She was inspired to enter the contest because of the help her family previously received from the program.  Latasha’s grandmother raised her from the time she was seven weeks old and says times were tough during her childhood. “My grandmother was on a fixed income, and we had limited resources but found out about the Plus-1 program,” says Latasha.
When she heard that the lip sync competition was to support the Plus-1 program “she jumped at the chance to be involved in the competition.”  She chose to lip sync Michael Jackson’s “Man in the Mirror” because she felt the song resonated with the Plus-1 message of giving back.  Latasha says she “wants to give a face to the people who have been helped by the program and hopefully inspire more MLGW customers to support the program.”

Plus-1 is a partnership between MLGW and Metropolitan Inter-Faith Association (MIFA) to provide utility assistance for families in crisis. MLGW customers fund the program through one-time donations or by adding a dollar or more to their utility bill each month and MIFA screens customers for eligibility.  Since its inception in 1982, Plus-1 has provided millions of dollars in assistance to families in crisis in Memphis and Shelby County.

Wednesday, November 16, 2016

Natural Gas Safety Awareness Day November 18

MLGW Teams Up with Local Lowe’s Stores for Gas Safety Awareness Campaign

Do you know what to do if you have a natural gas leak in your home, school or business? Do you have a gas stove or furnace and know what a safely burning gas flame should look like? Do you know what a gas transmission pipeline marker looks like? Do you call 811 before you dig?

Memphis Light, Gas and Water and Lowe’s Home Improvement Stores in Shelby County are teaming up November 18 to answer those questions for you. MLGW’s Natural Gas Safety Awareness Day will promote natural gas safety awareness, gas leak detection and response, gas appliance safety, pipeline safety and “Call 811 Before You Dig” on Friday, November 18, from 9 a.m. to 3 p.m. The gas safety day is in preparation for the upcoming winter heating season as well as awareness of what to do when you discover a gas leak, and the Call 811 requirement before homeowners and contractors engage in any digging.

On MLGW’s Natural Gas Safety Awareness Day, November 18, the Division’s Gas Engineering employees and MLGW volunteers will staff display tables at several Lowe’s locations to provide free gas safety note pads, information and brochures on natural gas safety, leak awareness and response, gas pipeline safety and more. The Call 811 Before You Dig law relates to any digging, excavating, landscaping and gardening, and home or business construction projects that Shelby County residents and local contractors undertake. Natural gas safety and leak awareness are especially relevant in the fall and winter as many homeowners and contractors prepare furnaces for winter heating and inspect gas appliances for safety. MLGW representatives will share information about:

  • What do to in the event of a natural gas leak in a home or business
  • How to recognize a gas pipeline leak
  • How to recognize transmission pipeline markers
  • Pipeline purpose and reliability
  • Awareness of hazards and accident prevention measures
  • Damage prevention awareness
  • Call 811 requirements for pipelines and/or home or business excavations

Below is a list of participating Lowe’s locations:
  • 430 Germantown Parkway, Cordova, TN
  • 585 N. Perkins Road, Memphis, TN
  • 8490 Highway 51 North, Millington, TN
  • 8300 Highway 64, Bartlett, TN
  • 425 New Byhalia Road, Collierville, TN
  • 7895 Winchester Road, Memphis, TN

More natural gas safety information can be found on MLGW’s website at For more information about Tennessee One Call/Call 811, visit

MLGW clearing gas lines in southwest Memphis: Residents may smell gas odor Wednesday

Our workers are clearing gas mains Wed., Nov. 16 in southwest Memphis. During this process, from 8 a.m. until 1 p.m., residents and businesses in the neighborhoods bordered by Crump and South Third, Preston and South Parkway and Lucy Avenue and Willie Mitchell Boulevard could smell a strong odor similar to rotten eggs or sulfur as natural gas is released into the air.

There will be no interruptions to natural gas service and no danger or need to leave these areas.
Related Posts Plugin for WordPress, Blogger...