Thursday, April 13, 2017

MLGW offices closed on April 14 for Good Friday

All MLGW offices will be closed on April 14 in observance of Good Friday.  In the event of a power outage, customers should call the Outage Hotline at 544-6500.  For other emergencies such as reporting a gas leak, call the 24-hour emergency line at 544-6500. 

Wednesday, April 12, 2017

National Safe Digging Month, You Dig?

April is National Safe Digging Month, a time when many homeowners, residents and contractors dig, excavate, build, landscape and garden. If there are plans to dig on your property at any time, whether it’s for fence posts, trees, gardening, home addition or whatever, always call to get your utility lines located and marked first. Call 811 Before You Dig! Better safe than sorry…

Plan ahead. Call 811, the national safe digging hotline, before you dig. MLGW, cable and phone companies will come out and mark your utility and gas lines for free. Always allow 72 hours (three business days) for your lines to be marked before any digging. Take a photo of the markings, but call again for future digs.

Always check to make sure your contractor has had your lines located and marked before you allow them to begin a job that involves digging. Striking an unmarked underground gas line or electrical line can be deadly, and your utility lines could be at any depth. Call 811 Before You Dig. It’s the law! And it’s smart… For more details, visit

Saturday, April 8, 2017

MLGW Road Closures for Line Maintenance Sunday, April 9 Ramp at Lamar Avenue and eastbound I-240 and east/west lanes on SR-86/US-72 at Shelby Drive

Two separate road closures to consider for your commute Sunday morning. Memphis Light, Gas and Water Division will close the ramp from eastbound Lamar Avenue (SR-4/US-78) to eastbound I-240 (Exit #21) on Sunday, April 9 at 7 a.m. for up to one hour.

MLGW will also close all east and west bound travel lanes on SR-86/US-72 at Shelby Drive in Collierville on Sunday, April 9 at 7 a.m., using a rolling roadblock. The repair should be completed within 30 minutes.

Both closures are necessary to perform maintenance on our existing overhead wireline.

Friday, April 7, 2017

2016 Water Quality Report is Online

View the Water Quality Report here:

Memphis is home to many unique treasures, but perhaps one of the most vital and coveted is its magnificent drinking water. Few cities in the world can boast water that is as pure, refreshing and tasteful as that found in our own hometown. While most of the world's drinking water originates from surface lakes, streams and rivers, Memphians enjoy the unique privilege of water derived from the Memphis Sands aquifer.

This subterranean treasure contains more than 100 trillion gallons of rainwater that some experts believe fell more than 2000 years ago. The pristine nature of this water springs from a natural filtration system of alternating layers of clay, sand and gravel that sift out the impurities.

View the Water Quality Report here:

Natural Gas Safety Awareness Day is April 7

MLGW Teams Up with Local Lowe’s Stores for Spring Gas Safety Awareness Campaign

It’s tempting to break ground in your eagerness to start an outdoor project like building a fence, planting a tree, building a deck or adding a room. But do you know what lies underground where you plan to dig? Do you call 811 to have your utility lines marked before you dig? Do you know what to do if you have a natural gas leak in your home, school or business? Do you know what a gas transmission pipeline marker looks like?

Memphis Light, Gas and Water will team up with Lowe’s Home Improvement Stores in Memphis and Shelby County to answer those questions for you on MLGW’s Natural Gas Safety Awareness Day on Friday, April 7, from 9 a.m. to 3 p.m.

The Division’s Gas Engineering employees and volunteers will be on hand to promote and talk to customers about “Call 811 Before You Dig,” gas leak recognition and response, and natural gas safety awareness. The natural gas safety day is part of National Safe Digging Month observed across the country and in Tennessee in April.

Natural gas safety and Call 811 Before You Dig are especially relevant in the springtime. That’s when many homeowners and contractors begin spring digging, excavating, landscaping and gardening, as well as home and business construction projects. Natural gas safety is very important in light of recent natural gas explosions like the house blown apart in New Jersey in February 2015 and several other incidents around the country. There will also be information available to Lowe’s visitors about Tennessee One Call, the national 811 safe digging hotline, and the “Call 811 Before You Dig” law and free utility line locating service.

MLGW volunteers will staff display tables at several Lowe’s locations to provide free Call 811 key rings, information and brochures on natural gas safety, Call 811 Before You Dig, gas leak awareness and response, gas pipeline safety and answer questions. Some topics covered include:

  • Call 811 Before You Dig
  • Damage prevention awareness
  • Call 811 requirements for pipelines and/or home or business excavations
  • What do to in the event of a natural gas leak in a home or business
  • How to recognize a gas pipeline leak
  • How to recognize transmission pipeline markers
  • Pipeline purpose and reliability
  • Awareness of hazards and accident prevention measures
  • Transmission pipeline awareness, rights of way and pipeline markers

Below is a list of participating Lowe’s locations:
  • 430 Germantown Parkway, Cordova, TN
  • 585 N. Perkins Road, Memphis, TN
  • 8490 Highway 51 North, Millington, TN
  • 8300 Highway 64, Bartlett, TN
  • 425 New Byhalia Road, Collierville, TN
  • 7895 Winchester Road, Memphis, TN

More natural gas safety information can be found on MLGW’s website at For more information about Tennessee One Call/Call 811, visit

Friday, March 31, 2017

Spring Flush by Memphis Fire Department

The Memphis Fire Department is currently performing their Spring time water hydrant flush. The MPD flushes hydrates throughout Memphis to ensure they are working properly. Due to this process, customers may notice sediment in their water when turning on their tap.

Customers should flush their systems to clear the water flow. Simply turn on your faucet and let the water flow for several minutes. The water from your faucet is safe to drink. If you still have concerns about your water supply, call MLGW at 544-6549.

Tuesday, March 28, 2017

MLGW spends $76 million with minority, women and local companies

Additional opportunities on tap for businesses at procurement conference
Our Supplier Diversity program reported its highest year-end spending in the 20-year history of the program with roughly $76.4 million – or 33 percent of the utility’s $234 million spend for procurement – to minority, women and locally-owned small businesses (MWBE/LSBs) in 2016.
This marks a $29 million increase from 2015 when the program recorded $47 million – or 37 percent of $127 million – to MWBE/LSBs.
The utility will connect with businesses during its fifth annual Proactive Procurement Conference, March 30, 7 a.m. to 2:30 p.m. at MLGW’s Joyce M. Blackmon Training Center, 4949 Raleigh LaGrange Rd. Business owners will have an opportunity to meet one-on-one with MLGW project managers, end-users and procurement professionals to preview MLGW’s 2017 contracting and purchasing needs.   
MLGW procurement spending includes the purchasing of goods and supplies, contracts and services outside the company. Those services include such things as construction, lawn maintenance and information services consulting to products ranging from utility wires, gas pipes and computer equipment. The Supplier Diversity program’s spending breaks down to nearly $22.8 million to locally-owned small businesses, $10.9 million to women-owned business enterprises and $42.6 million to minority-owned business enterprises.
“Each year our Supplier Diversity representatives reach out to minority, women and local small companies to determine areas where we can do more business with them,” said Jerry Collins Jr., president and CEO of MLGW. “This is our 20th year of the program and the way we continue to increase our spending each year with MWBE/LSBs reflects our diversity as a company, speaks to our determination to enhance businesses and it has a direct economic impact on the city of Memphis and Shelby County.”
In 2014, MLGW began the Sheltered Market program designed to expand small businesses. This race and gender neutral program shelters any purchase under $100,000 by offering three or more certified local small businesses the opportunity to bid on products or services. A portion of the total spend for the year, the Sheltered Market program also increased an additional $1 million from the year prior to $10.6 million in 2016 and continues to provide growth for local businesses.
MLGW is looking for the following goods and services this year:
Building Construction Contractors; HVAC Contractors; Electrical Contractors; Engineering Services; Training and Development Consultants; Concrete and Asphalt Contractors; Pest Control and Termite Service Providers; Computer Hardware/Software Service Providers; Business Service Consultants; Temporary Employment Providers and Information Services Consulting.

For more information about MLGW’s Supplier Diversity and Sheltered Market programs, visit Register for the conference and view the agenda here.
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