Monday, July 25, 2016

Traffic Issues Expected On Monroe Ave. Downtown

MLGW has started work on the replacement of a manhole on Monroe Ave. The work is expected to disrupt traffic between South Second and Front St. off and on throughout the month of August.

The work will take place in front of 73 Monroe. Other directly-affected addresses are 53, 59, 66, 69, 71, 73 and 80 Monroe as well as 39 S. Main St.  

MLGW Ends Energy Curtailment for Substation 68 Customers

Temporary Repairs to Substation 68 Complete

MLGW has completed partial restoration to Substation 68. As a result of the restoration, customers served from Substation 68, which includes Arlington, Lakeland and a portion of Bartlett, can resume normal electric consumption between the hours of 3:00 and 8:30 p.m. The request for energy curtailment and concern of possible rolling blackouts has ended.   
The fire at Substation 68 in mid-July was an unprecedented event for MLGW. The dedicated and tireless efforts of MLGW employees who worked around the clock and the voluntary conservation efforts of customers allowed the utility to isolate the damage and complete partial repairs to the substation two weeks ahead of the originally projected August 8 schedule.   MLGW expects total restoration to Substation 68 to take up to six months.
While MLGW reconfigures the available electrical circuits from Substation 68, customers may experience temporary outages over the next few weeks.

MLGW thanks all of its customers for their sacrifice and patience during this time.

Thursday, July 21, 2016

Mitch Graves joins MLGW Board of Commissioners

MLGW welcomed Mitch Graves as the newest member of its Board of Commissioners. Graves was appointed by Memphis Mayor Jim Strickland and approved by the Memphis City Council.

Graves is president and CEO of HealthChoice, a physician hospital organization which serves as a joint venture between Methodist Le Bonheur Healthcare and MetroCare. Graves graduated from Christian Brothers University with a Bachelor of Science in business administration. He presently serves on the boards of Alliance Health Services, Precision Infusion-Memphis, The University Club, and serves as Chairman of the Board of Trustees at Christian Brothers University. He is a member of the Economic Club of Memphis and also serves on the finance committee of his church, Grace-St. Luke’s.

The five members of MLGW Board of Commissioners serve three-year terms and can be re-appointed by the Mayor.

Saturday, July 16, 2016

Potential Blackout Advisory

Focal point remains Arlington and Lakeland

(July 16, 2016) — The forecasted extreme temperatures for next week increase the likelihood of rolling blackouts during the peak hours of 3 p.m. and 8:30 p.m. in Arlington, Lakeland and surrounding areas that are impacted by the loss of service from Substation 68.

Rolling blackouts, which are unprecedented in recent MLGW history, are intended to balance power loads and protect the electric distribution system from damage that could result from the high demand for power caused by the extreme heat until Substation 68 returns to service on or before August 8. If needed, blackouts, lasting about 4 hours, would rotate between sections—not entire cities—in order to balance power loads during peak hours.

The accompanying map shows Substation 68 transformers in orange and yellow. Orange notes the “most likely” transformers that would be impacted by rolling blackouts, if needed. Yellow notes where rolling blackouts are “possible.” Green-colored transformers are “least likely” to experience rolling blackouts but are in the voluntary curtailment because their related substations are providing power to Substation 68’s service area.

Customers who are “most likely” to be affected by rolling blackouts will receive notice via phone starting Sunday.

By voluntarily curtailing power usage, customers can minimize the impact of rolling blackouts. Here are some tips for residential and commercial customers.

Residential customers:
• Raise your thermostat setting to minimize air conditioner operation. An 80-degree setting will have the greatest benefit to balancing the system and avoiding blackouts, but even a few degrees may help. Wear light-colored, loose fitting clothes and drink cool beverages to maintain comfort.
• Install a programmable thermostat, if you don’t already have one. Program the system to raise indoor temperatures between 3:00pm and 8:30pm. Read your owner’s manual or manufacturer’s website carefully to see whether the device has “intelligent recovery,” which means it really activates earlier so you reach the desired setting by the programmed time. You want the system to begin resuming normal operation at 8:30pm.
• Plan shopping and entertainment during the 3:00pm to 8:30pm period, so you won’t notice the higher temperature in your home.
• Use ceiling fans and portable fans to provide supplemental cooling, but be sure to turn off fans if no one is in the room. (Fans stir the air to speed evaporation on your skin; they do not lower the actual room temperature.)
• Delay energy-intensive activities—such as laundry, dishwashing and extensive cooking—until after 8:30pm. Prepare meals in the microwave, which uses less energy than your stove or oven.
• Close curtains and blinds on west-facing windows and doors. Keep exterior doors tightly closed and make sure storm windows are lowered.
• Check and replace any torn weatherstripping along exterior door frames and windows. Those little cracks enable hot air to invade your home, causing discomfort and longer air conditioner run times.
• Turn off unnecessary electronics. Plugging them into a surge protector strip with an on/off switch makes this task simple. This includes TVs, game consoles, computers, monitors, speakers and printers.
• Unplug chargers after use. Phone chargers and other devices that convert AC power to DC power continue to use small amounts of power, even if the device is not connected.
• Run pool pumps earlier in the day or later in the evening to avoid the peak hours of 3:00pm to 8:30pm.

• Raise thermostat settings to 80 degrees during business hours.  (Yes, it will be warm, but will help avoid blackouts.)  If 80 degrees is impossible, raise it as much as you can.  Set thermostat even higher after hours to minimize energy use until 8:30.
• Encourage employees to dress casually for comfort.
• Use personal fans to provide supplemental cooling in key areas to offset some of the thermostat change. Remember to turn off fans when leaving the area.
• Reduce lighting in hallways, meeting rooms, restrooms, parking garages and office spaces.  Use natural lighting or lower-wattage task lighting to compensate until close of business, then minimize further as employees and customers leave the property. 
• Ask employees to turn off office equipment, fans, task lighting and other personal electronics at the end of their workday. Computers, monitors, printers and seldom-used fax machines are frequent overnight power draws. 
• Check the breakroom for small appliances and electronics that run unnecessarily and turn them off.  You may need to post signs to encourage users to “turn it off” when finished. 
• Post signs to encourage employees to take the stairs instead of elevator, if they are able.


Thursday, July 14, 2016

High temperatures increase likelihood for blackouts in Arlington and Lakeland

Voluntary curtailments will minimize the need for mandatory rolling blackouts.

Local weather forecasts show temperatures rising to 100 degrees next week, increasing the likelihood of blackouts, lasting about four hours, in Arlington, Lakeland and surrounding areas served by Substation 68, which is under repair. Customers in these areas must voluntarily curtail their power usage during the peak hours of 3 p.m. to 8:30 order to reduce the need for mandatory blackouts.

“It’s an unprecedented situation,” said MLGW President and CEO Jerry R. Collins, Jr. about blackouts, which have not occurred in recent MLGW history. “The magnitude of the damage suffered by Substation 68 (on July 11) is unlike anything the utility has seen in the last 30 years. Voluntary curtailment is necessary to help manage power loads in these areas, especially on the hot days ahead.”

The concern is that typically high summer loads could further damage the electric distribution system, which is why voluntary curtailment is also viewed as a protection measure. MLGW will try to notify customers in advance of a blackout during peak hours by phone, although advanced notice may not always be possible. Customers in Arlington, Lakeland and areas served by Substation 68 are advised to be prepared.

To curtail usage, residential customers, for instance, can simply unplug as many devices as possible when away from home. Unplugging also protects appliances from low voltage issues that have occurred in Arlington and Lakeland since July 11. Affected customers can delay drying clothes until after 8:30 p.m.; increase the temperature settings on thermostats to 80 degrees or higher; and run swimming pool pumps overnight instead of during the day among other energy-reduction measures. Commercial and industrial customers are also curtailing usage.

Substation 68, located at 10600 Highway 70, serves more than 6,800 customers and is under repair for the next six months due to an equipment failure on July 11. Voltage issues are expected to be resolved before substation repairs are completed.

Customers experiencing low voltage issues related to Substation 68 should contact:

Customer Care Center for Residential Customers at 544-6549

Business Solutions Center for Commercial and Industrial Customers at 528-4270

Wednesday, July 13, 2016

Arlington, Lakeland Customers Asked To Voluntarily Curtail Power Usage During Summer Peak Hours

Reduced loads will minimize the need for mandatory rolling blackouts.

MLGW is asking all customers in Arlington, Lakeland and surrounding areas to voluntarily curtail their peak-hour electric use as part of the repair process for Substation 68, located at 10600 Highway 70. Reduced usage between the peak hours of 3 p.m. to 8:30 p.m. will minimize the need for mandatory rolling blackouts for customers served by the substation.

The need for voluntary curtailment comes in the aftermath of the July 11 equipment failure that severely damaged Substation 68, which serves more than 6,800 customers. Though power was restored to all customers, homes and businesses in that area are experiencing voltage issues as substation repairs continue.

Voluntarily curtailing power in Arlington, Lakeland and surrounding areas will reduce demand during summer peak hours and help balance electric load capacity, especially on high temperature days. If demand is too high, then MLGW will use, for the first time in recent history, mandatory rolling blackouts to accomplish the same reductions.

To that end, customers are asked to delay drying their clothes until after 8 p.m.; increase the temperature settings on thermostats to 80 degrees or higher; and run swimming pool pumps overnight instead of during the day among other energy-reduction measures.

Customers experiencing low voltage issues related to this incident should contact:

Customer Care Center for Residential Customers at 544-6549

Business Solutions Center for Commercial and Industrial Customers at 528-4270

Tuesday, July 12, 2016

MLGW Begins Extensive Repairs On Substation 68

(July 12, 2016)-MLGW workers begin extensive repairs to Substation 68, located at 10600 Highway 70 (Arlington area) that was damaged by fire in the early morning hours on July 11. The cause of the fire is still under investigation, and it could take up to six months to fully repair all damage. All customers who were affected by this incident have had their power restored.

Some customers in the Arlington area may experience voltage issues at their homes and businesses. MLGW is working 24 hours a day to address this issue.

MLGW will be rebuilding the damaged station. Construction activity will start this week.

Customers experiencing low voltage issues related to this incident should contact:
Customer Care Center for Residential Customers at 544-6549
Business Solutions Center for Commercial and Industrial Customers at 528-4270
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