Monday, August 25, 2014

MMBC Economic Development Forum August 26-28

Learn how to do business with MLGW by visiting the MLGW booth (#501 & 524) at the 2014 MMBC Economic Development Forum: “The New Dynamic for Growth" tomorrow, Tuesday, August 26 through Thursday, August 28.

Jozelle Booker, Manager of MLGW Procurement and Contracts Management will facilitate “The New Frontier in Construction Project Delivery” this Wednesday from 2:45 p.m. – 3:30 p.m.

MLGW President Jerry Collins will be at the CEO/Presidents Roundtable as a panelist for the 2014 Economic Development Forum on Thursday from 8:30 a.m. – 10:00 a.m.

Derwin Sisnett, who is on the MLGW Board of Commissioners, will facilitate "2GMBE: New Mindset of Young Entrepreneurs Capitalizing on the Innovation Economy" on Thursday from 10:30 a.m. – 11:30 a.m.

For more information and/or to register call or visit: (901) 525-6512, or

Friday, August 8, 2014

MLGW to promote National 811 Day

Encouraging customers to call Tennessee811 hotline before digging

Some numbers you know by heart and 811 should be one of them. National 811 Day is August 11, 2014 (8/11) and reminds the public that calling before you dig prevents damage to underground utilities such as gas and electric lines and keeps residents safe.

When residents call 811, underground utility lines will be located free of charge. Tennessee law requires that individuals give notice to the 811 center three business days before digging begins. This service is free, and all residents who intend to excavate or have contractors excavate are required to call.

Damage to utilities can occur during installation of a fence or mailbox, building a deck or additional room, and even gardening. “We want residents of Shelby County to realize that underground utility lines can be disturbed or damaged by common home improvement projects,” said Jerry Collins Jr, MLGW President and CEO. Digging without calling can result in damage to underground utility lines, harm to residents, disruption of neighborhood service, and fines and repair costs for those responsible.

If residents hit or damage a utility line in the process of excavation, they should immediately stop digging and call MLGW. Remember that natural gas smells like rotten eggs. If residents smell this odor, they should evacuate the area right away and call 911 and MLGW’s emergency line (528-4465). MLGW wants to remind residents that the best way to avoid these dangerous situations is to always call 811 before you dig. More information on calling 811 and natural gas safety can be found on MLGW’s website at

Wednesday, July 30, 2014

Pilot Safety Inspections

Our Pilot Safety Inspection program begins August 11 and will run through February 28, 2015. Customers can arrange an appointment beginning August 11. Appointments scheduled between September 2 and September 30 are free. Appointments scheduled between October 1 and December 31 will incur a $55 fee. The fee will be billed to the customer’s account and covers up to three gas heating appliances. Each additional appliance over three will incur an additional $17 fee. The service is free to physically challenged customers or seniors (60 years and older).

To schedule an appointment, customers must call 820-7878. The Interactive Voice Response system (IVR) can also be used to schedule an appointment using the 16-digit account number.

Appointments are available on Tuesdays, Wednesdays, Thursdays or Saturdays for one of the following time slots:

• 8 a.m.-noon • noon-4 p.m. • 4 p.m.-8 p.m.
• Saturday appointments are either 8 a.m.-noon or noon-4 p.m.

Monday, July 28, 2014

New Equipment Installation At Germantown Gate Station

Residents near the Germantown Gate Station, 2121 N. Germantown Road, may smell the odor of gas in the air as MLGW Gas Operations installs new odorizing equipment at the station this morning. The work starts at approximately 9:15 a.m. and will take a week to complete.

Gas has no smell; the odorizing equipment injects an odorant into the gas, providing the smell that enables leaks to be detected. There will be an odor of gas in the air during the start up—which will be removing the equipment—and after the equipment is installed and tested.

Even though the gas odor is related to MLGW work, if customers suspect a gas leak near their homes, they should call 528-4465 to report it.

Friday, July 25, 2014

Agreement Reached on Leahy Park

Park tenants will not be disconnected next week

An agreement has been reached to hold utility cutoffs at Leahy’s Motel, 3070 Summer, until August 19 so that current residents can find alternative living arrangements. All services will be disconnected on August 19 if utilities payment has not been resolved.

Leahy’s Motel is the MLGW customer and its tenants pay Leahy’s for utility services. An aging water infrastructure inside the complex appears to have leak issues beyond the ability of the owner to control. That has affected the owner's ability to pay for utilities.

MLGW, the City of Memphis, Public Works Director Dwan Gilliom, City Councilman Jim Strickland and City Councilwoman Wanda Halbert worked to come up with a temporary solution to the problem.

Tuesday, July 22, 2014

Response to MLGW Giving City of Memphis $300 million for Pension Crisis

From Jerry Collins Jr., MLGW President and CEO:

In response to the recent suggestion that MLGW should loan the City of Memphis $300 million, it should be noted that such a loan would exhaust MLGW’s working capital balances. A prudent utility should maintain at least 45 days worth of working capital in order to be able to pay its monthly electric power and natural gas bills from its suppliers. In 2013, MLGW paid approximately $1.2 billion for electric power and natural gas out of a total budget of $1.85 billion. The bottom line is that the current MLGW working capital balances are appropriate to meet cash flow needs and to maintain our excellent bond ratings. MLGW continues to provide the lowest combined utility rates of any major city in the country.

Wednesday, July 16, 2014

Neighborhood Leaders Conference on August 1st

The MLGW Neighborhood Leaders Conference is scheduled for Friday, August 1, 2014 from 8:30 a.m. to 3:00 p.m. at our Training Center (4949 Raleigh-LaGrange at Covington Pike.) The conference is an annual event designed to provide training and networking opportunities for grassroots community leaders.

The conference will feature a Plenary Session led by City of Memphis CAO George Little entitled Memphis Government 101 and two other sessions that have concurrent workshops. This year's theme is Transforming Neighborhoods Through the Arts and workshops topics include Mural Making, Bringing Ideas to Life-Create Memphis, Blogging, Connect with MLGW, Transforming Vacant Buildings, and -25 SQ Public Art Initiative.

Registration is $10 and includes a continental breakfast, buffet lunch and choice of workshops. Individuals can view the full brochure and register on-line at and those who register on-line may pay the registration fee on site the day of the conference.

For more information contact MLGW Community Relations at 528-4820.
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