Wednesday, November 5, 2008

My Account News

Friday, 10/31/08, marked the first anniversary for MLGW's My Account web service. So far, it's a smashing success!

1. Total UserIDs registered: 85,060 (170% of first-year goal)
Residential: 82,010
Commercial & Industrial: 3,050

2. Total Accounts on eBilling: 29,467 (98% of first-year goal)
Residential: 27,992
Commercial & Industrial: 1,475

3. Anticipated annual bill production savings/avoided cost for eBilling accounts: $159,121.80

4. Annual paper reduction for eBilling accounts: more than 700,000 envelopes and more than one million sheets of paper (bill, Customer Connection and coupon insert)

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