Giving Tuesday: Give to Plus-1

Plus-1 allows customers to help families in crisis keep their utilities on by adding $1 or more to their monthly utility bills. MLGW retains none of these funds, all of which are used by MIFA to assist Plus-1 recipients. 

Give to Plus-1

Your gift to Plus-1 will go straight to helping families in crisis. There are two safe, easy ways to give:

1.      Add $1 or more per month to your MLGW bill. Sign up here!

2.      Make a gift to MIFA with a credit card or debit card.

Plus-1 by the Numbers

·         In 2014, Plus-1 kept the lights on for over 2,400 families.

·         Memphis Light, Gas and Water customers fund the program through one-time donations or by adding a dollar or more to their utility bill each month.

Your donation of $200 could help keep the lights on for a family.

·         In FY14 MIFA received over 15,900 requests for financial assistance.

·         Loss of utilities is often a contributing factor to homelessness.

·         Top reasons for assistance include: Medical crisis – 35%; Employment related loss of income – 33%; and Disaster (fire, theft) – 5%;  Disabled & over 60 –23%

·         Plus-1 Works! 80% of clients with active utility services were still connected 180 days after assistance, 90% were still connected after 90 days.

·         The Plus-1 program offers one-time assistance. It serves as a "stop gap" measure to those in need, not an on-going source of assistance.

·         Customers living in Shelby County are eligible for assistance once every two years.

·         To receive assistance, families must document a crisis such as debilitating illness or recent unemployment occurred within last 90 days.

·         Eligibility is based on crisis - not based on income.

·         During FY14, the total MLGW bad debt avoided by MIFA assistance was over $732,000.