A new national survey of the top 50 utilities in the country published by Northeast Group, LLC has ranked MLGW as one of the top three utilities in the nation for its social media efforts. These utilities on average had 11,000 twitter followers and responded to customer comments within 28 minutes. MLGW ranked tops along with the Los Angeles Department of Water and Power and Dominion.
The survey also ranked the top utilities in the country for mobile apps in which MLGW ranks in the top three. MLGW's free mobile app, both for iPhone and Android, allows MLGW customers to access a variety of utility related information, including outage status, conservation tips and a mobile-friendly outage map. San Diego Gas and Electric and Con Edison were also selected in this category.
MLGW has nearly 12,000 Twitter followers, 8,000 Facebook likes, an award-winning blog and website, pages on Pinterest, Youtube and Flicker.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment