Thursday, April 21, 2011

4:45pm Update

A quick update on the MLGW restoration:

● MLGW currently has restored power to 48,000 of 64,000 affected customers (16,000 still out)

● About 135 crews are currently in the field, including 25 out-of-town crews.

● Areas with the heaviest damage include Raleigh, Frayser, Arlington, Lakeland and along the Sam Cooper corridor. Areas with the heaviest damage can expect longer restoration times.

● We continue to project end of day Sunday before all customers are restored.

● Customers can call 544-6500 to report an outage and 528-4465 to report an emergency such as downed power lines.

● Customers still without power are asked to leave their back gates accessible for MLGW employees if their electric lines are in the back yard.

● Some customers may have damage to their weatherheads. The weatherhead is usually located above the roofline or attached to the gable or side of the house where the customer’s wiring connects to MLGW’s electric lines. The weatherhead is the homeowner's property and therefore is not maintained by MLGW. If it is damaged, a customer must have it repaired by a licensed electrician and inspected by Code Enforcement before MLGW can restore your power. An example of a weatherhead can be found here

● Next update will be at 8:30 pm tonight.

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