Telephone Scammers Pose
as MLGW Representatives
(November
15, 2017) – Memphis
Light, Gas and Water Division has received reports of a scam involving calls
via a 1-888 number from someone fraudulently claiming to represent MLGW.
Customers are receiving
calls from 1-888-203-2365 ext. 205 regarding their utility bill. The customer
is told that their water service is going to be cutoff if they do not pay their
bill to them.
While MLGW mails
cut-off notices to customers and uses auto-dialers alerting them that a payment
must be made by a certain date to avoid cut-off, MLGW service representatives
do not personally call a customer to request a payment. Customers who believe
they have been targeted or victimized with this or any other scam should
immediately contact the Memphis Police Department at (901) 545-2677.
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