Wednesday, July 15, 2015

Call for your Pilot Safety Inspection

MLGW’s Pilot Safety Inspection program begins August 10 and will run through February 29, 2016. You can schedule an appointment beginning August 10. Appointments scheduled between September 1 and September 30 are free. Appointments scheduled between October 1 and December 31 will incur a $54 fee. The fee will be billed to your account and covers up to three gas heating appliances. 

Each additional appliance over three will cost an additional $16 fee. The service is free to physically challenged customers and seniors (60 years and older).

To schedule an appointment, please call 820-7878 to choose a date and time convenient for you. You may also use our Interactive Voice Response (IVR) system to schedule an appointment. You will need your 16-digit account number when using this system.

You may schedule an appointment for a Tuesday, Wednesday, Thursday or Saturday for one of the following time slots:

• 8 a.m. - noon  • noon - 4 p.m.  • 4 p.m. - 8 p.m.

• Saturday appointments are either 8 a.m. - noon or noon - 4 p.m.

For the best selection of dates and times, call as soon as possible. MLGW’s Customer Care Center is open from 7 a.m. - 7 p.m., Monday through Friday.

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