Friday, August 19, 2011

Identification rules loosened

The MLGW Board voted yesterday to revise MLGW’s ID requirements for customers to establish service. The changes came after Memphis Mayor A C Wharton requested that MLGW review its identification requirements for establishing service. The new language:

1) Provides additional forms of acceptable forms of ID.
2) Outlines a process for customers who are unable to present photo ID to obtain conditional service.
3) Outlines an escalation process for customers who present a form of ID that is not on the acceptable list to get their presented ID approved.
4) Provides a mechanism for an employee of a governmental agency to submit an Affidavit of Identification in a form to be provided by MLGW.
5) Provides information that directs customers to other agencies to assist them in obtaining proper ID.

Read the Commercial Appeal story here: Identification rules loosened

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