Call for your Pilot Safety Inspection

MLGW’s Pilot Safety Inspection program begins September 6 and will run through February 29, 2012. If you’re one of our many customers who take advantage of this program, you can schedule an appointment now.



Appointments scheduled between September 6 and October 3 are free. Appointments scheduled between October 4 and December 31 will incur a $36 fee. The fee will be billed to your account and covers up to three gas heating appliances. Each additional appliance over three will incur an additional $14 fee. The service is free to customers 60 years and older, the disabled and handicapped.

To schedule an appointment, please call 820-7878 to choose a date and time convenient for you. You may also use our Interactive Voice Response system (IVR) to schedule an appointment. You will need your 16-digit account number when using this system. You may schedule an appointment for a Tuesday, Wednesday, Thursday, or Saturday for one of the following time slots:

• 8 a.m. - noon • noon - 4 p.m. • 4 p.m. - 8 p.m.

• Saturday appointments are either 8 a.m. - noon or noon - 4 p.m.

For the best selection of dates and times, please call as soon as possible. MLGW Customer Care Center is open from 7 a.m. - 7 p.m. Monday - Friday.