Tuesday, April 5, 2011

8:30pm Update

Here's a brief status update on MLGW's restoration efforts:

--Currently about 14,800 customers without power. We've restored power to about 56,000 customers.

--We have about 125 crews currently in the field.

--MLGW's Customer Care Center will be open overnight again to serve customers (544-6549).

--The heaviest damage was inflicted inside the I-240 loop, particularly in the southern portion of that area.

--For some customers, it could be Friday before final restoration is completed.

--Customers who are still without power need to call the MLGW Outage Hotline at 544-6500 to make sure their outage is logged in the system.

--To report an emergency such as downed wires or gas leaks, please call 528-4465. This number should be treated like 911 and only used for these types of emergencies.

--MLGW urges customers to be aware of their surroundings as they sift through debris. Customers should avoid contact with downed power lines—even if their home or area has experienced a loss of power the lines could still be energized.

--Customers using generators are reminded that they should only be operated in a well-ventilated and dry area, away from air intakes to the home.

--Next update will take place at 8:30 am tomorrow morning.

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