MLGW strives to deliver the highest quality service at the lowest possible rates. One way that we measure our performance is to examine how MLGWs average bills compare to those in other cities across the U.S.
We survey approximately 50 utilities, including many that are geographically close to Memphis as well as utilities that are similar in size. Some major metro areas are included in the survey as well, which provides a snapshot of average utility bills effective July 1, 2010.
The rate survey focuses on residential services. The comparative survey is not an opinion survey; it takes into account actual published rates on record from energy providers across the nation. Consumption levels typically used by residential customers during this period were used as the basis for the rankings.
Highlights of the summer survey include:
-MLGW ranks 6th in rates for Electric (residential) service
-MLGW ranks 21st in rates for Natural Gas (residential) service
-MLGW ranks 1st in rates for Water (residential) service
-MLGW ranks 1st in rates for Sewer (residential) service
-MLGW ranks 1st overall in rates across combined (residential) services
See the 2010 Utility Bill Comparisons Publication (Spring Edition) for more info.
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