Be Prepared for Outages!

You need to keep your telephone number(s) updated with MLGW so we can provide you with better service.

Updated information will:

1. Allow us to contact customers with our automated outage notification dialer.

2. Allow customers to report an electrical outage by telephone using the telephone number associated with their account.

3. Allow customers to obtain electrical restoration status by telephone using the telephone number associated with their account.

To update your phone number information, you can do one of the following:

• Update your phone number in My Account on mlgw.com

• Send an e-mail to mlgwcustomercare@mlgw.org (residential customers) or crc@mlgw.org (commercial customers).

• Residential customers can call 544-MLGW (6549), Tuesday - Thursday 5:30 p.m. -7 p.m.: English: 1-2-3-3 Spanish: 3-2-3-3 (listen to bill inquiry).

• Commercial customers can call 544-MLGW (6549), Tuesday - Thursday 10 a.m. -12 p.m.: English: 1-2-4-1 Spanish: 3-2-4-1 (listen to bill inquiry).