Preparations are underway to ensure reliability of MLGW’s electrical system as the Mid-South braces for possible severe weather this weekend. MLGW officials are monitoring the storm’s movements and progress, and the utility will be ready to respond to any outages that occur.
MLGW leaders and members of the utility’s emergency response teams are making preparations to ensure a quick response to any power outages in the aftermath of today’s (note weather pattern). Some of these steps include:
• MLGW crews are being held on standby in case of severe weather.
• Tree trimming crews and out-of-town crews have also been contacted in the event MLGW needs additional assistance.
• At this time, the MLGW Customer Care Center will stay open until 11 p.m. Friday night and from 7 a.m. until 11 p.m. Saturday night. Emergency dispatchers will work overnight. Should the weather cause significant outages, the Customer Care Center will extend its hours of operation.
• MLGW has replacement poles and transformers in place in the event of storm damage.
Important MLGW information for customers:
• Outage Reporting 544-6500
• Emergency 528-4465
• Customer Care Center 544-MLGW (6549)
Customers with Internet access can:
• Download MLGW’s storm preparedness brochure
• View MLGW’s outage map at mlgw.com
• Receive updates and assistance through Twitter if outages exceed 10,000 customers or more.
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