Wednesday, April 21, 2010

Attention "My Account" Users

Effective May 1, MLGW will make exciting changes to its My Account service at www.mlgw.com. This is a preview of some of the many benefits for our 150,000 current My Account users:

* In addition to Discover, VISA and MasterCard will be accepted for residential account payments. (Sorry, commercial accounts cannot be paid by credit card.)
* No more fees for using any of MLGW's electronic payments options.
* Everyone will login to My Account when making online payments, with improved payment screens.
* You will be able to view history for all payments, not just electronic ones.
* You will be able to retrieve a forgotten UserID automatically by email and reset your password by answering your "hint question."
* You will no longer need to be a paperless eBilling customer to pay electronically at no charge. (Still, we hope you will consider joining the more than 40,000 customers who prefer the convenience of paperless eBilling.)


Remember to check your inbox between now and April 30 for several important emails from MLGW. These emails will include information regarding your My Account UserID and password, as well as how to login to My Account after April 30.

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