Wednesday, March 31, 2010

Consumption Junction

MLGW has been tracking average annual household electricity use for several years, to see how MLGW's residential customers compare to Tennessee and U.S. averages. Recently released 2008 data from the U.S. Energy Information Administration shows a slight improvement for both MLGW and Tennessee households.


The good news: The average MLGW residential customer used 15,075 kWh in 2008, which averages 1,256 kWh per month. That's down 6% from 2007.

The bad news: MLGW residential customers used 36% more electricity than the national average (11,045 kWh)--even though about 80% of us have gas heating and 60% have gas water heating.

More bad news: Tennessee continues to lead as the state with the highest average annual household electricity use, at 15,620 kWh, or 41% above average, compared to 44% above in 2007.

A challenge: Use MLGW's My Account web service to determine your home's annual electricity use. See how you compare--and then find ways to lower your electricity use. Not only will you save energy, you'll save money! Remember, TVA's In-Home Energy Evaluation rebates and Federal Tax Credits provide financial incentives, up to $2,000 combined.

If you don't do the My Account, the next time you get your utility bill, flip it over and look at the consumption summary on the back. It will allow you to compare your current bill to the one you got last month and last year.

Tuesday, March 30, 2010

Baby Steps

Have you seen our new Baby Steps Commercials? I'm pasting them here for your viewing pleasure!





Monday, March 29, 2010

The Man Behind our Twitter Account

The latest issue of The Memphis News talks about local social media efforts. It's an interesting read, and includes some information from our own Richard Thompson. (He does our Twitter, but not our Facebook and Blog.) Check it out!

MLGW's Energy Dr. in the News

Commercial Appeal columnist Wendi Thomas sang the Energy Dr.'s praises in yesterday's paper:

Insulate from utility bills, dust bunnies
By Wendi C. Thomas
Sunday, March 28, 2010

It's the bill we love to hate -- the one from Memphis Light Gas and Water Division.

Last winter, I waged a one-woman war against the utility company.

My bills had been slightly obscene, and as I've inherited my father's energy frugality (his answer to the cold: put a sweater on), I went most of this winter with the thermostat set on 55.

Never mind that it was so cold, my nose was running constantly and visitors wouldn't take off their coats.

After listening to me whine on Twitter, the utility company offered to send to my rescue the Energy Doctor, to help me find ways to conserve energy.

Energy Doctor Wil Williams came to my house about a week ago.

Our first stop: the furnace, also known as the box of shame. Williams pulled out a dark gray, filthy air filter from a slot on the side.

When was the last time the filter had been changed, the doctor wanted to know. As I started going back to sometime in 2009, he stopped me. Change it every 90 days, he said. If you don't, the unit has to work harder and longer, and that increases your energy consumption.

Pet fur, household dust and nearby construction can make a dirty filter even dirtier.

Then, we went to look for the returns, the vents at the bottom of the walls. Two of my returns were blocked by furniture, which makes the heating and cooling systems work harder.

And when we pulled the furniture the recommended 6 to 8 inches away from the returns, let's just say I did not know I was hosting an international dust bunny convention.

My double-pane windows were saving me energy, Williams told me, but when he pulled up the blinds on a kitchen window, there were spider webs in the corner.

Spider webs are the household equivalent of canaries in the mine -- they speak to places where air is getting in. Williams suggested an insulation strip in the groove where the windows slide up.

Outside, we looked at the air-conditioning unit, which should be cleaned annually to keep the condenser from burning out and working harder than it has to. A cleaning will cost around $100, he said, but a new unit could run me $1,300 for parts and labor.

"We only address things when they quit," Williams said -- and he's right. Even though he put the fear of the energy gods in me that day, I still haven't had my HVAC dude clean the condenser.

Back inside, he found that the sealing at the doors to the outside and under the window sills was good, and offered another energy maxim: "The battle of air and heat is won or lost at the windows and at the doors."

He left me with maintenance tips -- but he didn't leave me with a bill.

The Energy Doctor service is free to customers, said utility spokesman Chris Stanley.

To make an appointment to have one come to your house, call 528-4188 between 8 a.m. and 4 p.m. Monday through Friday -- but be advised there's a waiting list of up to 10 weeks.

"Tennesseans use more energy than any other state in the nation," Stanley said. "Part of this is, electricity has been so cheap here."

The other part? "Housing stock here is traditionally not well-insulated and energy-efficient and we can get to weather extremes here."

Williams taught me a lot I didn't know -- like that lights make up only 7 percent of my total energy consumption -- so sitting in the dark all winter wasn't a well-informed, bill-reducing tactic.

Keep your fridge and freezer set on factory settings, any cooler and you're increasing your consumption, Williams advised.

And increased consumption translates into my real beef -- a high utility bill.

But armed with a prescription for lower usage from the Energy Doctor -- and returns free from dust -- I'm hoping for a lower bill this month.

Thursday, March 25, 2010

Solar Film

Our friends at Dominion Energy did a blog post on Solar Film yesterday. I had never heard of it. Here's what they said:
Solar Film is a layer of plastic-like film that is applied to the inside of your home windows, shielding the hot sun, keeping your home cooler, and saving you money on your electric bill.

Solar film also helps reduce fading of your flooring and furniture, reduces glare, blocks 99% of UV rays, and strengthens the glass.

Dominion also posted a nice, DIY video (that must be from the UK based on their use of the word "Whilst"):



I asked our resident energy experts about Solar Film (they knew exactly what it was). This is what they said:
Solar film is appropriate for windows that do not already have a low-e coating. This would cover most existing homes--but not homes built to EcoBUILD standards, homes where builders used better quality windows outside of EcoBUILD and, obviously, decorative glass windows where the coating would obscure the decoration.

Window film is more important for windows that do not have blinds, shades, curtains, etc. that can manually reduce heat gain. Interested customers should focus on windows facing East and West, as those are the windows adding the most heat gain in summer. I would not install on Northern or Southern facing windows, as the Southern windows provide beneficial winter heat gain.

There are local installers of solar film, as well as do-it-yourself options. Personally, I would be leery of DIY as every bump, crease and bubble from installation will show. I priced having it installed years ago for East and West facing windows in my living room, never did it and now have lots of faded hardwood to prove that I should have!

We have some basic information about Window Films in the Weatherization section of our Energy Smart Library for your Homes.

Wednesday, March 24, 2010

Earth Hour, March 27

Now that you've adjusted to daylight savings time, how about switching off the lights for an hour this Saturday?

On Earth Hour hundreds of millions of people, organizations, corporations and governments around the world will come together to make a bold statement about their concern for climate change by doing something quite simple—turning off their lights for one hour. In the U.S. where we are already feeling the impacts of climate change, Earth Hour sends a clear message that Americans care about this issue and want to turn the lights out on dirty air, dangerous dependency on foreign oil and costly climate change impacts, and make the switch to cleaner air, a strong economic future and a more secure nation.



Since its inception three years ago, Earth Hour’s non-partisan approach has captured the world’s imagination and became a global phenomenon. Nearly one billion people turned out for Earth Hour 2009 – involving 4,100 cities in 87 countries on seven continents.

Last year, 80 million Americans and 318 U.S. cities officially voted for action with their light switch, joining iconic landmarks from around the world that went dark for Earth Hour, including:

Empire State Building
Brooklyn Bridge
Broadway Theater Marquees
Las Vegas Strip
United Nations Headquarters
Golden Gate Bridge
Seattle’s Space Needle
Church of Latter-Day Saints Temple
Gateway Arch in St. Louis
Great Pyramids of Giza
Acropolis and Parthenon in Athens
Christ the Redeemer Statue in Rio de Janeiro
St. Peter’s Basilica in Vatican City
Big Ben and Houses of Parliament in London
Elysee Palace and Eiffel Tower in Paris
Beijing’s Birds Nest and Water Cube
Symphony of Lights in Hong Kong
Sydney’s Opera House

Friday, March 19, 2010

Heart Walk


The Heart Walk doesn't kick off until October, but MLGW employees are getting a head start. From now until the actual walk, employees will meet every third Friday and walk a mile together.

Today we had perfect weather for our first group walk!

MLGW website usage ranks well in national survey

MLGW website usage ranks well in national survey

One of the largest surveys of billing and online behaviors at utility web sites was recently released--and MLGW customer participation exceeded averages in several categories.

Some highlights:

% paperless accounts: 9.6% survey average; 9.5% MLGW customers

% registered website users: 21% survey average; 31% MLGW customers

% online requests to start service: 5% survey average; 14% MLGW customers

% green power registration online: 47% survey average, 63% MLGW customers

More than 146,000 MLGW customers have registered for My Account since its launch in fall 2007. eBilling participants have eliminated the use of nearly 1.5 million sheets of paper annually, without sacrificing information--as MLGW bills, newsletters and coupons are all available through My Account.

The E-Business Metrics Survey, conducted in fall 2009 by ESource in collaboration with the Energy eBusiness Consortium, included responses from 47 North American utilities representing more than 70 million utility accounts.

Thank you!

Thursday, March 18, 2010

MLGW Gets an "A"

MLGW customers give the utility an “A” when it comes to satisfaction and reliability

A newly released MLGW customer service survey, conducted by an independent third party, shows that when it comes to reliability, customer satisfaction and customer perception, MLGW customers give the utility an “A” grade. In each of these categories, MLGW customers say they are more than 98 percent satisfied with MLGW service.

The survey, which was completed by Renee Enterprises and audited by the Sparks Bureau of Business and Economic Research/Center for Manpower Studies and the University of Memphis, reflects the 2009 total of a monthly random sampling of customers who recently had direct contact with the utility, such as a service call, a billing question or payment extension. The survey includes 150 customers each month and is conducted both by phone and via the Internet.

According to the survey, 99.83 percent of MLGW residential customers are satisfied with their service. Ninety-seven percent believe their service is reliable and 92.39 percent have a positive perception of MLGW in the community.

To ensure customer service continues to improve, Division leadership has set up a new system of contacting customers who rate the utility low in one or more areas to examine how service improvements can be made.

“We want to know that we are doing all we can to exceed our customer’s needs,” stated MLGW President and CEO Jerry Collins Jr. “By hearing directly from customers one-on-one, we know those areas in which we need to improve our service and then take the necessary steps to make sure that service improves the next time they contact us.”

Collins went on to outline some of the improvements the utility has made over the past two years. They include:

· No rate increases in 2009 and 2010.

· Increased outage communications through Twitter, Facebook, an online outage map and post-restoration courtesy calls.

· Improving our rate of meter reading to 97 percent which means fewer estimated bills.

· Greatly reducing the amount of time customers are kept on hold when they call MLGW.

· Reliability enhancements to decrease the frequency and duration of outages.

· Increase of online service options, such as payment arrangements.

· Heavily increasing energy efficiency communications to help customers reduce their energy usage.

· Development of new programs such as the TVA/MLGW In-Home Energy Evaluation Program.

· Launching MLGW Mobile Alerts, which allows customers to get text message reminders of billing due dates or impending cutoffs.

· Development of a Customer Advocacy Center to address and resolve customer complaints.

· Creating a rental property ordinance that was passed by the City Council that ensures minimum energy efficiency standards for rental properties.

A January 2010 survey by Jacksonville Electric Company shows that MLGW electric rates continue to remain some of the lowest in the nation, coming in fifth lowest of more than 60 cities surveyed.

Customers can contact MLGW any time to discuss their utility service by e-mailing corpcomm@mlgw.org, calling 544-6549 or on Twitter @mlgw.

Wednesday, March 17, 2010

MLGW Goes To School Program

More fun MLGW news:

MLGW/IBEW Local 1288 Announces its 4th Annual MLGW Goes To School Program for Local STEM (Science, Technology, Engineering and Math) Students

Memphis City Schools (MCS) aspires for each of its graduating students to be prepared for the modern world and its technically oriented workforce by seeking advanced education and training, whether by attending college, training in military service, or seeking admittance to a vocational or apprenticeship program. Employment at Memphis Light, Gas and Water (MLGW) is included as one of those preparatory choices and is now offering Memphis City Schools students the opportunity to become “MLGW Bound.” They will be sending out approximately 35 employees during the program week of March 15-19, 2010.

MLGW Goes to School is a program developed to encourage Memphis City School students to explore career opportunities in the utility/energy industry, specifically Memphis’ publicly owned utility. Employee volunteers will share their educational background, career choices, and job responsibilities and duties. This year the focus will be on the STEM programs. Participating schools are listed below:

Carver, East, Hamilton and Whitehaven High Schools
Havenview, John P. Freeman, Lester Middle Schools
Carnes, Hamilton, Cummings, Whitehaven, Oakshire Elementary Schools
City University Academy for Boys

Cable 19, the official television station of Memphis City Schools, will be airing an informational video for students and the community to view regarding the utility company’s career options. The video will air according to the following dates and times:

March 16th, 18th, 23rd, 25th
Tuesdays/Thursdays
1:30 p.m. & 7:00 p.m.

March 19th thru 21st, 26th thru 28th
Fridays/Saturdays/Sundays
11:35 a.m. & 6:05 p.m.

MLGW has long been involved in the education process locally, with particular emphasis on the needs, support and training of students in Memphis City Schools. MLGW supports such activities as summer intern/cooperative education programs, Memphis Weekend Academy, Junior Achievement and Explorer posts, and sponsors many programs at its adopted school, Carver High School. Now in its fourth year, the MLGW University sponsored event continues to provide students with information on the kind of study and training needed to prepare themselves for careers in the utility industry, including positions as engineers, electronics technicians, electrical linemen, accountants, drafters, customer service representatives and many more.

This multi-year program will serve a dual purpose of not only making students aware of opportunities in the utility industry, but also providing your utility with a ready local resource for future talented and qualified employees.

Smallest User Competition Heats Up

Evergreen is winning the Smallest User competition, but Cooper-Young isn't giving up! Check out this video from Channel 5.

Customer Care Center Donates Water to Haiti

The employees of the Customer Care Center have a BIG heart when it comes to helping others. They recently donated 117 cases of water to the people of Haiti. "Helping people is what we do daily and when a need arises, we reach into our pockets and come to the rescue," says Barbara Martin, Section Supervisor.



Our employees have donated money on several occasions to pay a customer's bill to keep their utilities on. (Remember this?)

Tuesday, March 16, 2010

MLGW looking for contractors for new federal energy assistance program

We just issued the following press release:

MLGW looking for contractors for new federal energy assistance program

(March 16, 2010)— Memphis Light, Gas and Water Division is seeking contractors to complete energy efficiency home improvement projects such as HVAC unit repair/replacement, window and door replacement, water heating replacement and insulation and air sealing measures as part of its new Home Energy Efficiency Grant Program.

“In an economy where new building has slowed, this is a terrific opportunity for local qualified contractors to do some work that not only is profitable, it helps make the homes of Memphis more energy efficient,” said Jerry Collins Jr., MLGW President and CEO.

Complete contractor qualifications are available at www.mlgw.com/energygrant.

All contractors interested in participating must attend a mandatory orientation meeting scheduled for Wednesday, March 24, at the City of Memphis Council Chambers, 1st Floor, City Hall, 125 North Main Street. Registration will begin at 8:30 a.m. and the meeting will begin at 9:00 A.M. To pre-register for the event, e-mail energysmart@mlgw.orgwith the following information: name of company, company representative, business address, phone number, fax number and e-mail.

This project is funded by ARRA funds pursuant to an agreement with the Department of Energy and City of Memphis.

Millions added to utility-bill aid

County Commission notes: Millions added to utility-bill aid

Tennessee is giving Shelby County an additional $3.8 million for grants to help poor people pay utility bills.

The extra money brings total funding for the Low Income Home Energy Assistance program to $10.9 million in the 2009-2010 fiscal year, said Dottie Jones, director of the county Division of Community Services.

Most people who apply for the program receive grants of $525, she said.

Those who wish to apply for the program can call 362-6518 or 380-3756.

Monday, March 15, 2010

Green Teams Saving Local Schools Money

This ran on Fox 13...

Green Teams Saving Local Schools Money

A program to make southern schools more energy efficient is being tested out in Memphis City and Shelby County Schools.

Some "Green Team" members at Brewster Elementary School have been making some improvements in the building's energy efficiency. So far, the school is saving 5 1/2 percent on its MLGW bill.

The "Green Team" has done some experiments and recorded their findings. They've made some improvements, and now they're excited about telling others how to do their part in the energy crisis.

"Mom! Dad! Today I learned in school we're running out of energy," says Brewster 4th Grader Jimmy Donlon.

The enthusiasm comes from hands on learning about energy. The green team detects drafts in the window that need to be sealed, use a temperature gun, watt meter and light meter to detect efficiency and potential savings.

"If someone comes home with a light bill they would want to have that much money saved on their light bill," says Brewster 4th Grader Briana Davis.

And when you have a $28 million annual light bill like Memphis City Schools, any savings will help. The kids at Brewster have inspired MCS to soon take the Green School Program district wide.

"We have seen, before adjustments to the baseline, a five and a half adjustment to changing their habits and creating better ones," says Anthony Wright with Memphis City Schools.

The program is funded by TVA and administered through "The Alliance to Save Energy." The program aims to use science and technology to educate the kids on electricity efficiency.

"A lot of times I think they forget that they're learning because it is a lot of fun," says Melani Meacham with The Green Schools Program. "I try to encourage them to use the scientific data and that their best argument to explain to people why we need to make change."

The kids bring that knowledge from the school into their homes and communities.

"I tried convincing my mom to use CFL light bulbs," says Briana.

"We've learned all types of things like what types of energy there are, how to save energy, some simple ways to save energy and why we need to save energy," says Jimmy.

When the Green Team saves its school money on the MLGW bill, 20 percent is re-invested back into the school.

Energy Myth


Friday, March 12, 2010

Call 811 B4 U Dig

Be shovel-ready.
Call 811 before you dig!

Now that the weather is so nice, it’s tempting to break ground in your eagerness to start an outdoor project like building a fence or planting a tree. But do you know what lies underground where you plan to dig? Natural gas pipelines and other utility lines weave beneath the surface throughout our community.

Major gas pipelines are marked with a yellow caution sign. But secondary lines aren’t as easily identifiable. Don’t risk hitting a gas line, disrupting neighborhood service, and facing potential fines and repair costs. Before you begin digging, contact Tennessee One Call at 811 to request that a professional locating crew mark the underground utility lines on your property. The service is free, and it is federally mandated.

Thursday, March 11, 2010

MLGW at the Southern Women's Show

Be sure to come and invite your family and friends to MLGW Conservation Day at the Southern Women's Show on Saturday, March 13 from 10 am - 7 pm at the Agricenter (7777 Walnut Grove Road.) MLGW volunteers will be present distributing energy conservation kits (while supplies last) and energy-saving information.

MLGW will also be conducting EnergySmart workshops March 12-14 at the Southern Women's Show. Participants will learn energy-saving home improvements that can save them money and walk away with an EnergySmart conservation tote valued at $45! Below is a schedule of stage times:

A New You Stage
Friday, March 12: 3:30 pm
Saturday, March 13: 2:30 pm
Sunday, March 14: 2:30 pm

Celebrity Cooking Stage
Friday, March 12: 1:30 pm
Saturday, March 13: 4:30 pm
Sunday, March 14: 4:30 pm

Click here to download a coupon for $1 off admission any day of the show.

MLGW Text Alerts

Take advantage of MLGW’s Mobile Alerts program MLGW customers can now receive text message mobile notification of billing due dates and possible impending cut-offs by registering here.

All you need is your 16-digit MLGW account number and access code--found on your MLGW bill. Participants in the MLGW Mobile Alerts program will receive a notification approximately three business days prior to their billing due date and/or scheduled cut-off date only if there is a balance due.

This benefit helps our customers keep track of when their bill is due and hopefully helps them avoid late charges. Customers will be responsible for paying any fees charged by their carrier for text messages.

Customers can opt out of the program here. MLGW respects our customers’ privacy, and will not sell a user’s personal information to third parties for any purpose.

Wednesday, March 10, 2010

10 Ways to Cut Your Energy Bill


Ok, if you liked from Fossil to Flame, you are gonna LOVE 10 Ways to Cut Your Energy Bill. In all seriousness it really is my favorite MLGW brochure. I use it in all of my presentations and it's always stocked when we set up a booth at an event. If you've ever wondered why your bill was high or wanted to know an easy way to lower your energy usage, this brochure is for you. Read it here.

Tuesday, March 9, 2010

From Fossil to Flame

I know, you're probably thinking to yourself right now, "How could I boost my natural gas safety IQ?" Well fret no more, I have good news for you! Check out From Fossil to Flame, one of MLGW's many informative brochures.

Here are some highlights:

Did you know that the vast majority of households in our community use natural gas for one or more appliances such as home heating systems, stoves and fireplaces?

You might also be interested to know that this fuel source enters your home through a gas meter that is connected to an underground network of gas mains leading to city gate stations where the gas is received from the gas transmission company.

From city gate, to meter, to your gas appliance, natural gas is a safe, reliable resource that pervades our community and performs an important duty in energizing our homes. But it’s important to know some basic facts about natural gas to prevent potential hazards including natural gas leaks and carbon monoxide emissions.

Expand your knowledge on gas safety by reading “From Fossil to Flame, A User’s Guide to Natural Gas.” A PDF of this brochure is available here. See our full list of informative brochures here.

MLGW Hosts Conservation Day at Southern Women’s Show

Where there’s shopping, you will often find women, and the Southern Women’s Show is no exception. But at this year’s show, there will also be women learning about home energy conservation as MLGW hosts Conservation Day at the Southern Women’s Show on Saturday, March 13 at the Agricenter (7777 Walnut Grove Road.)

MLGW volunteers will be at the event distributing 1,000 conservation kits with materials to assist attendees in lowering home energy consumption and sharing energy saving tips to help customers save money on utility costs.

For those looking to learn even more, MLGW will be conducting daily EnergySmart workshops from March 12-14 at the expo. In the one hour workshop, attendees learn do-it-yourself home improvements and receive the latest fashion accessory - an EnergySmart tote bag (valued at $45) filled with energy conservation materials.

Since 2008, MLGW has hosted its Conservation Day at Shelby County Exxon on the Run stores and MLGW Community Offices. “Women are major influencers on household purchases and behavior. Participating in an event such as this allows MLGW to share information which can impact home energy factors such as thermostat settings, appliance purchases and home improvements,” said Clinton Richardson, MLGW Customer Relations Manager.

The Southern Women’s Show is an annual expo event focusing on art, business, education, fashion, fitness, food, health, home, leisure and travel. Be sure to visit the MLGW booth. For more information regarding tickets and schedule click here.

Friday, March 5, 2010

MLGW Bond Refinancing Saves Millions

As further proof of its strong financial position, MLGW recently completed an advance refunding of $470 million in electric system revenue bonds that will net ratepayers an average of $2.3 million a year in interest savings through 2018.

MLGW capitalized on attractive interest rates and the elite credit ratings of its outstanding electric system revenue system bonds, which are ‘AA+’ rated by Fitch Ratings. Among U.S. public power systems, only TVA has a higher credit rating. Morgan Keegan & Co., based in Memphis, participated as the lead underwriter on the refunding.

Pricing of the bonds was completed on Wednesday, Feb. 17, culminating at least five months of work. An advance refunding is a bond issuance in which new bonds with lower yields are sold to replace callable bonds with higher yields. The proceeds of the new bonds are then invested until the call date of the old bonds and are paid off with the invested proceeds. In all, MLGW expects to save $18.8 million of interest expense over the remaining life of the bonds.

MLGW Vice President and Chief Financial Officer John McCullough said MLGW’s strong credit rating made the savings possible. About one-fifth of the savings could be attributed to the ratings upgrades that MLGW’s electric revenue bonds received.

Thursday, March 4, 2010

"Best of Home Expressions" show (formerly Home Expo)


MLGW's EcoBUILD staff will be on hand at the Memphis Area Home Builders Association's "Best of Home Expressions" show (formerly Home Expo) this weekend at the Agricenter. They'll have information on EcoBUILD for new home construction, energy efficiency for existing homes, renewable power, My Account, tax credits and other topics to help customers save money by saving energy. Hours are: Friday, 3/5, 10am-8pm, Sat 3/6, 10am-6pm, Sun 3/7, 10am-5pm. More information, including a coupon for discounted admission, is available here.

Wednesday, March 3, 2010

MLGW’s elite credit rating boosts long-term savings for ratepayers

We just issued the following press release:

As further proof of its strong financial position, MLGW recently completed an advance refunding of $470 million in electric system revenue bonds that will net ratepayers an average of $2.3 million a year in interest savings through 2018.

MLGW capitalized on attractive interest rates and the elite credit ratings of its outstanding electric system revenue system bonds, which are ‘AA+’ rated by Fitch Ratings. Among U.S. public power systems, only TVA has a higher credit rating. Morgan Keegan & Co., based in Memphis, participated as the lead underwriter on the refunding.

Pricing of the bonds was completed on Wednesday, Feb. 17, culminating at least five months of work. An advance refunding is a bond issuance in which new bonds with lower yields are sold to replace callable bonds with higher yields. The proceeds of the new bonds are then invested until the call date of the old bonds and arepaid off with the invested proceeds.

In all, MLGW expects to save $18.8 million of interest expense over the remaining life of the bonds.

MLGW Vice President and Chief Financial Officer John McCullough said MLGW’s strong credit rating made the savings possible. About one-fifth of the savings could be attributed to the ratings upgrades that MLGW’s electric system revenue bonds received last month, he said.

“We probably have the highest rating of any issuer in the state of Tennessee right now, including the state,” said MLGW Commissioner Steve Wishnia, noting that investors are searching for quality investments, like MLGW, to add to their portfolios. “That says a lot about MLGW.”

Evergreen is Winning Energy Contest

This is from Cooper Young's community newsletter, The Lamplighter. Cooper Young is competing with Evergreen Historic District to see who can use the least energy.

About 30 people turned out at First Congregational Church on January 27th for the launch of The Smallest User campaign to reduce energy consumption in the neighborhood. The Smallest User is a partnership between Cooper-Young Development Corporation (CYDC), the Evergreen Historic District Association, MLGW, and The University of Memphis.

During the launch party, Tom Chamberlain with MLGW reviewed the literally dozens of programs that they have available to homeowners to help reduce their energy consumption and make their homes more energy efficient. You can visit The Smallest User Facebook page to learn more about these programs.

Tom also revealed that, as of the end of January, Cooper-Young is LOSING to the Evergreen neighborhood. Our energy usage (as compared with January 2008) went up about 6%, and Evergreen’s usage went down by about 3%. We can do better!

So, in an effort to try to get Cooper-Young back on top, here are a few tips to stay warm and save money on your bill during the winter.

• Set your thermostat at 68° or lower when you’re home. Every degree below 68° saves four percent on your heating bills.

• Wear layered clothing and thick socks to keep warm, then set your thermostat even lower.

• At bedtime, lower your thermostat and add extra blankets.

• Lower or turn off your thermostat when leaving your home for four hours or more.

• Close garage doors, cover foundation vents, and close off vents and doors to seldom-used rooms.

• Keep curtains and blinds closed at night and on cloudy days; open curtains on sunny days for warmth.

• Place rolled-up towels inside against the bottom of exterior doors and window sills to block wintry drafts.

• Adjust your water heater temperature to 120° or “warm.” It still provides hot water and avoids scalding. You can lower it when not in use, too.

You can save you more on your bill with these low-cost efforts.

• Buy a programmable thermostat and program in lower temps when needed.

• Make sure central heating air filters are replaced every 30-90 days.

• Caulk cracks around windows and doors.

• Install storm windows and doors.

• Add more insulation in your attic.

• Install a new energy-efficient furnace or water heater with Energy Star endorsement.

Tuesday, March 2, 2010

Increased Solar Power & You

Going along with my post on Cohen's visit to Sharp, there are three possibilities for what increased solar power options would look like for our customers:

1. New Federal incentives would dovetail with existing TVA Generation Partner incentives and existing 30% Federal Tax credits (through 2016), to greatly reduce the capital investment of solar generation.

2. New Federal incentives would dovetail with existing TVA Generation Partners incentives, but would replace or reduce the existing 30% Federal Tax credits.

3. TVA would modify their Generation Partners program (which is still a pilot and gets updated about every 6 months), either increasing or reducing their paid incentive (a premium of $0.12 per kWh atop the residential electric rate, or the basic commercial rate).

In all cases, there is the potential for more MLGW customers to install solar generation. Right now, there are four businesses and two homes participating in Generation Partners in Shelby County. Collectively, they represent ~ 110 kW of generation. We have 149 kW of projects in the review stage now.

From a jobs perspective, there would be more solar installers, more workers at manufacturing facilities, etc. We don't see it increasing MLGW jobs, just more MLGW employees involved in review and qualification.

In developing the EECBG (Energy Efficiency and Conservation Block Grant) Strategy, we estimated 600 kW of solar generation by 2015--which is ambitious for current incentives. In most locations, there would be no infrastructure changes to accommodate grid tie-in. In cases where infrastructure changes would been needed, the customer would pay.

Some solar investment info:

FindSolar.com is a useful calculator for residential installations.

$7,000-$10,000 per kW installed (seems to be averaging close to $8,000 for recent projects)

1 kW=1,450 kWh generated annually (average, National Renewable Energy Laboratory estimates 1,300 to 1,600 for our region)

Tax credit of 30%

TVA incentive

Payback scenarios based on a 2009 mid-size installation for a business located in Shelby County:

If only the TVA incentive, payback is ~20-25 year payback

If TVA and 30% Federal tax credit, payback is ~15-17 year payback

If TVA, 30% Federal and 40% TN Clean Energy Technology Grant (businesses only), payback is ~7-8 years

To learn more about MLGW's Green Power options, click here.

Cohen Looks to Solar Power to Boost Jobs

This story recently ran on our local Fox station...

Thankfully, minus the need for parkas, it seemed reminiscent of scenes from the move "White Station Zebra."

But, 9th District Congressman, Steve Cohen, had good reason to lead a contingent of reporters and photographers to the roof of Sharp Manufacturing's owned Solar Industries on Monday.

The high altitude outing was intended to show off the kind of solar panels which will hopefully play a key role in an energy initiative, that if passed, could be monumental in weaning the county of decades of foreign oil dependency.

Cohen asserted, "If enacted, this legislation will be the largest investment in solar technology in the history of the United States."

Cohen, who is co-sponsoring the legislation with Vermont Congressman, Bernie Sanders, says the goals of the measure would be to install solar energy panels on ten-million rooftops nationwide over the next ten years and increase the capacity of solar-heated water systems by an estimated ten billion gallons over the same period. Cohen also espoused his solar roots initiative would spur the growth of all important "green jobs."

Cohen explained, "This bill could create an estimated 1.35 billion, direct or indirect jobs, over the next ten years according to Solar Energy Industry Association. And thanks to Sharp Solar and Memphis distribution prowess...many of these new green jobs will be located right here in Memphis, Tennessee."

However, as we scanned the 550 panels on the roof that Sharp officials say will one day power the facility, Cohen admitted the initial costs associated with constructing solar energy systems for home and commercial uses has discouraged many from taking the monetary plunge. But, Cohen declared his measure will provide attractive incentives.

Cohen outlined, "This legislation would help individuals and businesses the ability to overcome the initial investment in solar technology by providing cash rebates. The rebates would work in conjunction with other existing federal rebates and incentives to provide a maximum rebate of fifty percent of the cost of installation."

A buoyant Cohen even musically waxed poetic about the legislation, "Here Comes the Sun"....do, do, do, yeah!"

Monday, March 1, 2010

Gas or Electric?

Gas or Electric? Which is cheaper? Which is cleaner? Which is better?

Using electric water heaters and electric space heaters, you convert 100% of the energy in a kilowatt hour into heat. At your home, it also gives off no emissions. When you use natural gas to do these chores, some of the heat from burning the gas goes up the flue, and while it is pretty clean, plenty of CO2 is emitted.

Knowing only this, electric seems like an obvious choice. But, when you consider that a significant portion of the electricity we use was created through burning coal to create heat, make steam, power a turbine, drive a generator, and then transport most of this energy over hundreds of miles to get to Memphis, the answer is not as clear.

Finally, if you look at the cost of gas per CCF (about 100,000 British Thermal Units (BTUs) of energy), and the cost per kilowatthour (kwh) of electricity (3,412 BTU/kwh), gas becomes the general preferred fuel. General rules: Don't heat water with electricity if you have natural gas available. Don't use electric resistance heat unless it is for small areas for short periods.

The exception is using a heat-pump to heat your home. A heat pump is an air conditioner with a reversing valve, and like an air conditioner, it does not create heat, it moves it from inside to out and vice versa. You will find the lowest operating costs to heat your home in a hybrid heat pump - electricity is used to move heat until bitter cold weather, when a natural gas furnace kicks in as auxiliary heat.

For more information on this and other energy topics, click here.

Survey Says

JEA Survey Shows MLGW to Have 5th Lowest Electric Rates in Nation

MLGW customers pay some of the lowest residential electric rates in the nation, according to a recent quarterly survey of 55 public and private utilities completed by Jacksonville Energy Authority (JEA). MLGW’s residential electric rates are the fifth lowest among the surveyed utilities.

The JEA survey compared the cost for 1,000 kilowatts of electricity (a universal standard of measure) and not average utility bills. MLGW customers pay $81.83 per 1,000 kilowatts, or $31.94 less than JEA customers. Other cities with higher electric rates than MLGW include Atlanta, Chattanooga, Philadelphia, Miami, Raleigh, and Portland. Fairbanks, AK residents have the highest cost of cities surveyed, paying $199.73 per 1,000 kilowatts. AmerenUE customers in St. Louis have the lowest cost, at $63.09 per 1,000 kilowatts.

The quarterly survey can be found here.
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