With winter weather expected to arrive in Shelby County as early as Friday morning, MLGW is preparing for the possibility of outages caused by the possible precipitation. A number of MLGW crews are on standby tonight and more are available tomorrow should ice or snow cause significant outages for MLGW customers. MLGW has also contacted some of its mutual aid agreement partners in case out-of-town crews are need to bolster a restoration effort. In addition, MLGW's Customer Care Center will be open overnight tonight to assist customers. Furthermore, a full complement of tree trimming crews are available if needed.
Communications & Public Relations has conducted several interviews with local media outlets today in order to assure customers that MLGW is ready to respond to any potential outages.
Customers are reminded to call the following numbers:
--To Report an Outage: 544-6500
--To Report an Emergency (such as downed lines): 528-4465
--All Other Inquiries: 544-MLGW (6549)
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