MLGW crews continue to work to restore power to customers affected by yesterday's winter storms. Ice was the biggest factor in the outages, causing trees, limbs and lines to fall and contributing to accidents that knocked down MLGW poles.
In addition, about 9,000 customers in Collierville were affected last night when MLGW lost power to a substation feeding the area. Power was restored to the substation at about 3 a.m. this morning.
As of 11 a.m., about 5,000 customers, about one percent of MLGW's customer base, remain without power. MLGW crews will continue to work throughout the day to restore power to these remaining customers. MLGW currently has 26 MLGW crews working to restore these customers. In addition, MLGW has secured five contract crews that should arrive around noon. There are also 22 tree trimming crews and 20 trouble shooters working in the field at this time.
To report outages, customers are asked to call MLGW's automated outage reporting hotline at 544-6500. For emergencies such as downed power lines and gas leaks, customers should call 528-4465.
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