Survey Says...

One difference between MLGW and other utilities is that MLGW bills for all three services, plus City of Memphis Sewer Charges, Shelby County Mosquito/Rodent Control Fees and City of Memphis Storm Water Fees. Other utilities usually do not have these added fees, which are billed separately in their respective cities. Thus, the MLGW bill may sometimes be perceived as high because it includes so many services that are bill separately in other areas.

For example, the City of Austin recently conducted a survey of water rates for utilities in the U.S. MLGW had the lowest combined monthly water/wastewater residential bills of any of the 28 cities in the survey, which included Dallas, Atlanta, Louisville, Houston, Charlotte, Phoenix, Albuquerque, Seattle, Portland and San Diego. The average residential MLGW customer’s water and wastewater bill was $22.67, more than $75 per month cheaper than the average customer bill for Seattle!

In many cases, MLGW customers pay less than half what customers in other cities pay for water and wastewater.

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The Memphis Business Journal recently covered this: Memphians pay lowest water, wastewater rates.