Utility Assistance Funds

Shelby County Community Services Agency's (CSA's) emergency assistance program will start January 27 and continue through January 30. In order to qualify for assistance, customers MUST have a cut off notice AND be elderly, disabled, or have a child under 5 in the home. Customers can also have a cut off notice AND proof of emergency expenses in the last 90 days. (i.e. Car repair, medical bills, etc.)

CSA has 1.2 million dollars to distribute. Each qualified customer will receive between $500-$600.

The phone number to call is 535-2200. The CSA call center will be staffed from 8:30am-8:00pm each day, except for the 30th when they will staffed from 8:30am-5:00pm. Click here for more information.

Also customers who received the City Utility Assistance can also apply for CSA money. However, if a customer has received CSA money in the past 6 months, they cannot apply for/receive City funds.