The Winter Moratorium program, which has been in place for more than two decades, delays any pending cutoff of residential services for senior and disabled customers during December, January and February. Although MLGW will not disconnect any services due to non-payment during these months, participants will not be relieved of their obligation to pay their utility bill. The program is set up to assist these customers on fixed incomes during the coldest time of the year, which can result in higher gas usage.
There are no income restrictions for the Winter Moratorium program. However, applicants cannot have an outstanding balance on their utility bill on November 28th when the program begins. All applicants who meet the program requirements will be approved to participate. The deadline for application is November 15.
Applications are available at all MLGW Community Offices. You can also download an application from mlgw.com.
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