Smart Grid 101

Here's a nice video from our friends at Accenture. What do you think?

Last Minute Gift Idea

Still have some hard to shop for people on your list? MLGW's Gift of Comfort program could be the perfect gift for a friend or loved one who is having trouble keeping up with their utility costs. The Gift of Comfort is a program that provides a means for individuals in the community to make a payment towards a customer's utility bill as a gift.

Gift of Comfort brochures are available at all MLGW community offices and can be downloaded here. To give this gift, you only need to know the recipient's address. Gifts can be purchased in any amount and will appear as a credit on the recipient's bill. Donations can be made anonymously or a portion of the certificate can be detached and presented to the recipient.

150 Space Heaters, 150 Electric Blankets Available to Qualified Applicants

Just in time for Christmas, MLGW is teaming up with the Neighborhood Christian Center to assist qualified low-income seniors and disabled residents of Shelby County through the Power of Warmth Program.

The Neighborhood Christian Center will be accepting applications and screening eligible households for heaters or blankets at 785 Jackson Ave. on Tuesday, December 20 from 9 a.m. to 3:45 p.m.

To qualify for the Power of Warmth Program, applicants must be a resident of Shelby County as well as disabled and/or a low-income senior, age 60 or older.

To apply applicants will need the following credentials on hand:

• Tennessee State ID or Drivers License to verify age and address.
• The most recent pay stub or Social Security Income statement to verify income.
• If you have a physical disability but do not meet the age requirement, you must bring the proper certification information.

MLGW and Neighborhood Christian Center teamed to donate more than 220 air conditioner units to local seniors earlier this year.

Customers may contact the Neighborhood Christian Center's hotline number at (901) 881-6013 for a pre-recorded message detailing the necessary qualifications and credentials for eligibility.

MLGW’s Holiday Bill Break to Begin This Week

There will be no residential cutoffs for unpaid balances of $399.99 or less from Dec. 15-Jan 15.

To aid customers during the coldest period of the year, MLGW’s new Holiday Bill Break will begin on Dec. 15.

The Holiday Bill Break ensures that no residential customers are cut off from December 15 to January 14 if they have an unpaid balance of $399.99 or less. The Holiday Bill Break replaces the previous Annual Moratorium, which prevented cutoffs regardless of the unpaid balance. However, customers typically came out of that moratorium with large balances, which had a negative affect on their ability to pay their bills moving forward.

This new program will allow customers to have extra cash during the holidays while protecting them from getting into serious debt.

The Holiday Bill Break is a separate program from the Winter Moratorium for Seniors as well as its cold weather-related moratorium. Both of these programs remain in effect.

For more information, go to www.mlgw.com or call 544-MLGW (6549).